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Echo of Soul
Transfer
9
Do I need to transfer my character data?
What is Papaya Play?
Why did Papaya Play decide to acquire Echo of Soul?
What happened to my leftover Aeria/Gamigo game cash after I transfer?
What are your plans to improve Echo of Soul?
View all 9
General
18
Can I trade items/gold for real-life cash, or vice-versa?
Can you restore items lost to failed improvement attempts?
I was away for a few days. Can you refund/extend my temporary items?
Someone sent me a link to a website to claim free rewards. Is this legit?
I lost my item! Can I get it back?
View all 18
Report
5
Someone scammed me! Can I get my cash/items back?
I found a bug/issue in the game. Can I report it?
How can I report other user's illegal activities?
Someone keeps killing my character! Can you do something?
Someone is insulting/harassing me via chat/PM's.
Account
10
Why was my account suspended?
Can you release the suspension on my account?
Can you help me transfer items between accounts/characters?
I forgot/can't reset my password. Can you help?
How do I delete my account?
View all 10
Technical
5
My game client doesn't do anything after I enter my password.
What is Xigncode?
I can't create a character even though I have room for more
My Friend list is broken!
Am I allowed to use a VPN?
Help Desk Software
by Freshdesk