Papaya Play

Transfer 9

• Do I need to transfer my character data?
• What is Papaya Play?
• Why did Papaya Play decide to acquire Echo of Soul?
• What happened to my leftover Aeria/Gamigo game cash after I transfer?
• What are your plans to improve Echo of Soul?

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General 18

• Can I trade items/gold for real-life cash, or vice-versa?
• Can you restore items lost to failed improvement attempts?
• I was away for a few days. Can you refund/extend my temporary items?
• Someone sent me a link to a website to claim free rewards. Is this legit?
• I lost my item! Can I get it back?

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Report 5

• Someone scammed me! Can I get my cash/items back?
• I found a bug/issue in the game. Can I report it?
• How can I report other user's illegal activities?
• Someone keeps killing my character! Can you do something?
• Someone is insulting/harassing me via chat/PM's.

Account 10

• Why was my account suspended?
• Can you release the suspension on my account?
• Can you help me transfer items between accounts/characters?
• I forgot/can't reset my password. Can you help?
• How do I delete my account?

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Technical 5

• My game client doesn't do anything after I enter my password.
• What is Xigncode?
• I can't create a character even though I have room for more
• My Friend list is broken!
• Am I allowed to use a VPN?