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Someone scammed me! Can I get my cash/items back?
Our ability to verify player trades is limited, and in-game trades are generally considered final. However, if you have been subject to a trade scam, we...
Sat, 15 Apr, 2023 at 1:28 AM
I found a bug/issue in the game. Can I report it?
Yes, please do! We appreciate all player reports, and player feedback has frequently been instrumental in helping us deal with gameplay issues. Please repor...
Sat, 15 Apr, 2023 at 1:37 AM
How can I report other user's illegal activities?
If you observe player behaviour which violates the Terms of Use, please do not hesitate to report it through the support system. We ask that you include as ...
Sat, 15 Apr, 2023 at 1:40 AM
Someone keeps killing my character! Can you do something?
Most high-level zones in Echo of Soul are enabled for player-versus-player combat, and playing the game implies that you are prepared for confrontation with...
Sat, 15 Apr, 2023 at 1:43 AM
Someone is insulting/harassing me via chat/PM's.
Harassing other users is a violation of the Terms of Use, and not permitted.  However, due to the subjective nature of verbal harassment, and the compet...
Sat, 15 Apr, 2023 at 2:05 AM