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Technical

Technical

What are the system requirements to run Uncharted Waters Online?
Minimum Requirements for a PC to run Uncharted Waters Online smoothly is as following: OS: Windows XP SP2 and above Processor: CPU Pentium3-800MHz or abov...
Sat, 26 Sep, 2020 at 7:28 AM
When encountering Storms on the seas, my computer stops responding. What should I do?
Please update the video card driver on your PC to the latest version, or rollback it.
Sat, 26 Sep, 2020 at 7:29 AM
As soon as I start sailing on the sea, my computer stops responding. What should I do?
Please update the video card driver on your PC to the latest version, or rollback it.
Sat, 26 Sep, 2020 at 7:30 AM
What ID and password should I use to log in?
In order to log into our game client, you should use Papaya Play ID and the password that you have created when you first created your Papaya account. *...
Sat, 26 Sep, 2020 at 7:30 AM
[UWO] My password works on the Papaya Play site but I can't login to the Game
Although on the Papaya Play site most passwords work, when the password is used for logging in to the UWO client it seems that there are more restrictions t...
Fri, 21 Jun, 2024 at 4:26 AM
[UWO] I get an Error 2::2 and can't connect
Usually, if you get a (2::2) error, the cause may be your computer, computer environment, or regional issues.  You should be able to log in again if you tr...
Fri, 21 Jun, 2024 at 4:25 AM
[UWO] I forgot my password!
If you are not sure of your password, you can try resetting your password anytime through this link by entering the primary email address below: https://ww...
Fri, 21 Jun, 2024 at 4:27 AM
[UWO] I forgot my user ID / PW
Please provide us the following information in a new ticket, in order for us to check the account and to confirm your ownership of your account: - The d...
Fri, 29 Sep, 2023 at 6:27 AM
[UWO] Error Messages - Common Technical Issue Troubleshooting
Here are some solutions to common technical problems that players have encountered. Please try them in order:   Reboot computer.  Start with a simple reb...
Tue, 24 Oct, 2023 at 10:28 AM
[UWO] Line Congestion or Server Failure Error
If you are having trouble logging in and you see this message, it is either the following.   Your password has too many special characters; * Check this ...
Fri, 21 Jun, 2024 at 4:24 AM