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When and how to report game content or player activity to support staff

I found a bug/issue in the game. Can I report it?
Yes, please do! We appreciate all player reports, and player feedback has frequently been instrumental in helping us deal with gameplay issues. Please repor...
Fri, 20 May, 2022 at 2:55 AM
I have an idea/suggestion for the game. Where can I share it?
Though we receive far more suggestions than we could hope to implement, we appreciate all player feedback on methods to improve and/or expand the game. Plea...
Fri, 30 Apr, 2021 at 8:43 AM
How can I report other user's illegal activities?
If you observe player behaviour which violates the Terms of Use, please do not hesitate to report it through the support system. We ask that you include as ...
Fri, 30 Apr, 2021 at 8:46 AM
Someone keeps killing my character! Can you do something?
Nine Dragons involves player-versus-player combat, and playing the game implies that you are prepared for confrontation with other players. If you are b...
Fri, 9 Dec, 2022 at 6:56 AM
Someone is insulting/harassing me via chat/PM's.
Harassing other uses is a violation of the Terms of Use, and not permitted. However, what is considered "harassment" can be subjective, so we ask ...
Tue, 11 May, 2021 at 5:55 AM