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Nine Dragons

General 17

Can I trade items/gold for real-life cash, or vice-versa?
Can I play in Asia?
Can you restore items lost to failed reinforcement attempts?
I lost my item to a scam. Can I get it back?
I was unable to access my account for a few days. Can you refund/extend my temporary items?

Report 5

I found a bug/issue in the game. Can I report it?
I have an idea/suggestion for the game. Where can I share it?
How can I report other user's illegal activities?
Someone keeps killing my character! Can you do something?
Someone is insulting/harassing me via chat/PM's.

Billing 3

Do I need to pay to play?
What are the Payment Requirements? (NDC)
What is a Chargeback?

Account 10

Can you release the suspension on my account?
Can you help me transfer items between accounts/characters?
I haven't played in a long time, and forgot my accountID/password. Can you help?
How do I delete my account?
How do I reset my secondary password/PIN?

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