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[TOS] My account has been scammed/hacked
Please be sure to send us a Support Ticket and prepare a proof of ownership. Our Support Team will advise you on how you can recover your account and assist...
Fri, 20 Sep, 2024 at 1:55 AM
[TOS] I can't access the game, my ID and PW are correct!
If you are getting a "Connecting to the server..." message but then no message and not connecting to the server, the problem may be that your pa...
Fri, 20 Sep, 2024 at 1:54 AM
[TOS]I forgot my password!
If you are not sure of your password, you can try resetting your password anytime through this link by entering the primary email address below: https://ww...
Fri, 20 Sep, 2024 at 1:54 AM
[TOS] How do I delete my Papaya Play account?
Please note that the account deletion is a serious action, and deleted accounts CANNOT be recovered, under any circumstances. Before proceeding please read ...
Fri, 20 Sep, 2024 at 1:53 AM
[TOS] I forgot my Papaya Play ID
Please try looking at the email when you registered to Papaya Play. The title of the email should be as follows: [Papaya Play] Welcome to Papaya Play If...
Fri, 20 Sep, 2024 at 1:52 AM
[TOS] I created a Character but I can't see it on my Team Lodge!
If you have already created a character but are not seeing them on your screen—even though it indicates that your characters exist—please try the follo...
Fri, 20 Sep, 2024 at 1:57 AM
[TOS] I can't create a Character
If for some reason, the game does not let you create a character with the message "Your character name is too short or contains forbidden words&qu...
Fri, 20 Sep, 2024 at 2:01 AM