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General questions which don't fit into any other category

Why didn't I get the epithet for clearing a dungeon?
Certain dungeons award permanent epithets when the player successfully complete them for the first time. Players sometimes notice that these epithets ar...
Thu, 13 Jan, 2022 at 8:29 AM
I can't complete Heavenly Demon - Road to the Dragon, Ch3Pt4
Unfortunately the required text for this quest is not displayed in the quest description. Enter the following text, including capitalization and punctuation...
Tue, 3 May, 2022 at 6:19 AM
Can I become a GM, or do anything else to assist in running the game?
Game Masters (GM's) are full-time employees of Papaya Play and work directly out of the publishing office. Players who are interested in assisting i...
Fri, 20 May, 2022 at 3:38 AM
Can you reduce my character's level?
A few game mechanics, such as Ironblood Point gain on Hainan Island, provide more favourable results for lower-level characters. We are willing to reduce a ...
Wed, 12 Oct, 2022 at 6:36 AM
Can you remove a costume from my Costume Gallery?
We can manually perform limited adjustments to a character's Costume Gallery, under specific circumstances. We can recover a costume that has been r...
Thu, 4 Aug, 2022 at 9:29 AM
Can I refine multiple items with the same Tender Stone?
The tooltip text for the various Tender Stone items indicate that the refinement rate success bonus effect applies to the next refinement attempt you make. ...
Fri, 26 Aug, 2022 at 4:43 AM
Why do I have to wait to create a new character?
The 5-day waiting period for new characters after deletion is to prevent abuse of events which provide rewards once per character. A warning about this wait...
Fri, 23 Sep, 2022 at 9:21 AM