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Can you transfer items from my old character/account to my new character/account?
No. La Tale does not provide item transfers of this sort.
Sat, 26 Sep, 2020 at 7:00 AM
I forgot my password! What can I do?
You will be able to recover the password to your account by using our Password Recovery form here: https://www.papayaplay.com/account/recoverpwd.do. Please...
Sat, 26 Sep, 2020 at 7:00 AM
Is account sharing allowed?
Account sharing is allowed but strongly discouraged. We do not take responsibility for events resulting from account sharing. You are responsible for al...
Sat, 26 Sep, 2020 at 7:01 AM
Can I link my Steam account to my Papaya Play account?
Existing Papaya Play accounts can only be used through the Papaya Play portal. Existing accounts cannot be migrated to the Steam service, and you will n...
Sat, 26 Sep, 2020 at 7:01 AM
I was hacked! Can you help me?
Please contact our Help Desk for further assistance.
Sat, 26 Sep, 2020 at 7:01 AM
Why has my account been suspended?
If your game account has been suspended, you may find more information about it by contacting our Help Desk.
Sat, 26 Sep, 2020 at 7:01 AM
I forgot my account! Can you help me recover it?
Please submit a Help Desk ticket. You will be required to prove your ownership before we can recover the account for you. Please note that in certai...
Sat, 26 Sep, 2020 at 7:01 AM