Papaya Play

The game will not let you delete a character until you have removed all the LTC items from that character. Remove all items from the character’s inventory a...

Unfortunately, once your account has deleted 30 characters, you will not be able to delete any more characters on the account. However, we will be able to m...

Once you complete the tutorial quest, you will be able to freely switch between your main class and your subclass (30 minute cooldown). You may switch back ...

Always use a trade window to trade items with another player. If you feel that you have been scammed in a trade, please submit a Help Desk ticket. Please ...

Take a screenshot of the abuse or offense by pressing "Print Screen" on your keyboard and then going into the "ScreenShots" folder insid...

If you are using a program to alter the game or the gameplay, you are considered a hacker and will be permanently banned. Any form of substitution for human...

Some items may be recoverable, depending on their type. Some items cannot be recovered once lost. Contact our Help Desk to see whether your item is reco...

If your character has been deleted for less than 90 days, we will be happy to recover it for you. Please make sure that you have a character slot availa...

Unfortunately, this item is not available for the Fencer line of classes.

Please submit a Help Desk ticket with screenshots or videos detailing the glitch. The more information you provide, the more likely we will be able to resol...