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Can I delete my account/character?
Unfortunately at the moment, BlackShot SEA does not offer any service to delete your account or character. If you have any questions, please feel free t...
Sat, 26 Sep, 2020 at 7:19 AM
Why was I banned?
The ban reason and duration will be displayed on the character select screen after launching the game. Please be sure to read up on our Abuse Policy to avoi...
Sat, 26 Sep, 2020 at 7:20 AM
My account has been scammed/hacked
Please be sure to send us a Support Ticket and prepare proof of ownership. Our Support Team will advise you on how you can recover your account and assist y...
Sat, 26 Sep, 2020 at 7:20 AM
How can I migrate my old PlayOne/Garena account?
Website migration is closed, you can however submit a manual migration request here: http://tiny.cc/6l9h9y *Please note only your IGN and level will be ...
Sat, 26 Sep, 2020 at 7:20 AM
My account has been banned because my other user used hacktools on it
Unfortunately in such cases, the ban will not be lifted. Bans are issued on accounts itself irregardless of who was using the account. Therefore we highly r...
Sat, 26 Sep, 2020 at 7:21 AM