Please be sure to send us a Support Ticket and prepare proof of ownership. Our Support Team will advise you on how you can recover your account and assist you to temporarily block the scammed/hacked account if sufficient proof of ownership is provided.

We recommend that to avoid getting scammed or hacked, never ever share your account info with anyone, especially not your password. If your account is used by someone else and gets permanently banned from violating our abuse policy, we will be unable to unban it.