We may be able to assist you in recovering a lost account.
Please contact support, and provide as much of the following information as you have available:
- Papaya Play username:
- Papaya Play email:
- Date of last successful login:
- In-game Character's Name & Level:
- Your full name:
- Date of last successful NDC purchase:
- OrderID of last successful NDC purchase: (delivered to your email upon purchasing in-game cash)
- Date of Papaya Play account registration:
- Location/IP address of Papaya Play account registration:
You are required to contact support within 10 business days of discovering your account has been compromised. Otherwise we will be unable to offer support.