Papaya Play

This issue usually is encountered with the in-game message "An error has occurred. Please submit a support ticket through the website." You wi...

For issues with purchases through the Papaya Play Charge Portal involving Paymentwall (Credit Card / PayPal / Terminal3) the following process must be follo...

For issues with purchases through the Papaya Play Charge Portal involving Xsolla this process must be followed: 1. Go to the Charge Portal https://www.p...

1. Go to the Charge Portal https://www.papayaplay.com/shop/main.do and click on the green bubble in the bottom right that says “Help” 2. Click on &quo...

By default, the currency type attached to your account is reflective of your account’s country of origin (ie. if you created your account in Canada, your de...

There will be no charge to download and play BlackShot, Dekaron, La Tale, War Rock, or UWO. Any additional games are planned to be Free to Play. There are o...

If payment gateways have not been able to resolve your issue, then you can contact us at support@papayaplay.com.   Please provide as much information you ...

A chargeback happens when a bank/payment gateway reverses a purchase of in-game paid currency made from your account. In-game paid currencies include: NDC...