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What is TOC (Tree of Savior Cash)?
Tree of Savior Cash (TOC) is a Virtual Currency that you can purchase to enhance your gaming experience in Tree of Savior (TOS), provided through the Vertig...
Wed, 31 May, 2023 at 8:28 AM
What is the difference between TOC and TP?
In Papaya Play Tree of Savior, you will find 2 game currencies. TOC is the game currency of Papaya Play. Please visit our official Papaya Play website ...
Wed, 31 May, 2023 at 8:02 AM
How Do I Change My Currency Type?
By default, the currency type attached to your account is reflective of your account’s country of origin (ie. if you created your account in Canada, your de...
Wed, 5 Apr, 2023 at 9:49 AM
What is a Chargeback?
A chargeback happens when a bank/payment gateway reverses a purchase of in-game paid currency made from your account. For Tree of Savior, the in-game curren...
Wed, 5 Apr, 2023 at 9:51 AM
Something Wrong With Transaction? (Paymentwall)
For issues with purchases through the Papaya Play Charge Portal involving Paymentwall (Credit Card / PayPal / Terminal3) the following process must be fol...
Wed, 31 May, 2023 at 7:52 AM
Something Wrong With Transaction? (Xsolla)
For issues with purchases through the Papaya Play Charge Portal involving Xsolla this process must be followed: 1. Go to the Charge Portal https://www.p...
Wed, 31 May, 2023 at 7:53 AM
Something Wrong With Transaction? (Razer Goldpin)
1. Go to the Charge Portal https://www.papayaplay.com/shop/main.do and click on the green bubble in the bottom right that says “Help” 2. Click on &q...
Wed, 31 May, 2023 at 7:53 AM
Do I need to pay to play Tree of Savior?
There will be no charge to download and play Tree of Savior. However, there are options to purchase items in the game to improve your experience.
Wed, 31 May, 2023 at 7:54 AM
PGs(Xsolla, Paymentwall) Support Isn't Helping!
If PGs have not been able to resolve your issue, please send a Ticket to the TOS Support Desk. Please provide as much information as you can regarding the ...
Wed, 31 May, 2023 at 7:54 AM
How can I purchase in-game items?
Here are steps to purchase in-game items. To purchase TP for any in-game items, you would need to have TOC first. Acquire TOC on our official Papaya Pl...
Wed, 31 May, 2023 at 8:03 AM