Billing
Billing
Minimum requirement for purchase [Blackshot] You must wait 1 day (the full 24 hours) after registration and your character level must be at least 3 (Pr...
Fri, 24 Sep, 2021 at 11:49 AM
By default, the currency type attached to your account is reflective of your account’s country of origin (ie. if you created your account in Canada, your de...
Sat, 26 Sep, 2020 at 7:12 AM
For issues with purchases through the Papaya Play Charge Portal involving Paymentwall (Credit Card / PayPal / Terminal3) the following process must be follo...
Tue, 7 Dec, 2021 at 8:52 AM
For issues with purchases through the Papaya Play Charge Portal involving Xsolla this process must be followed: 1. Go to the Charge Portal https://www.p...
Tue, 7 Dec, 2021 at 8:54 AM
There will be no charge to download and play BlackShot, Dekaron, La Tale, War Rock, UWO. Any additional games are planned to be Free to Play. There are opti...
Sat, 26 Sep, 2020 at 7:13 AM
If xSolla has not been able to resolve your issue then you can contact us at Support@papayaplay.com. Please provide as much information you can in regar...
Sat, 26 Sep, 2020 at 7:14 AM
1. Go to the Charge Portal https://www.papayaplay.com/shop/main.do and click on the green bubble in the bottom right that says “Help” 2. Click on &quo...
Wed, 24 Mar, 2021 at 9:41 AM
A chargeback happens when a bank/payment gateway reverses a purchase of in-game paid currency made from your account. In-game paid currencies include: NDC...
Thu, 17 Mar, 2022 at 10:39 AM