If the issue is persisting after several tries, please send in a new ticket with the following information, so we can investigate your case:
- If a error message popped up or not (if yes, please send a screenshot in the Ticket)
- When/how the error message popped up (if you did anything specific)
- If there were any other issues when the error happened
- If it happened once or several times
- If it happens with your other characters
- Client version (32bit/64bit)