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General

General

Can I trade items/DIL for real-life cash, or vice-versa?
Real World Trading (RWT), outside of the DShop, is a violation of the Dekaron Terms of Use, and not permitted. Players who are confirmed to be engaging in R...
Sat, 23 Jan, 2021 at 9:05 AM
Message is saying "File does not exist"
Please completely uninstall Dekaron and any related data to get rid of any possibly corrupted files. After that, please re-install using the latest version ...
Sat, 23 Jan, 2021 at 9:05 AM
Can I play in South East Asia?
Unfortunately, you cannot connect to the Dekaron: Global client through most IP addresses in the China/Southeast Asian regions (with a few exceptions).  ...
Sat, 23 Jan, 2021 at 8:59 AM
Can you help me transfer items between accounts/characters?
Item transfers between characters and/or accounts are limited to what is permitted by the in-game trading system. If you cannot normally trade an item betwe...
Sat, 23 Jan, 2021 at 9:06 AM
Can you restore items lost to failed reinforcement attempts?
The risk of losing your item is part of the crafting process, and we are unable to restore lost items, so long as the system is functioning correctly. Items...
Sat, 23 Jan, 2021 at 9:07 AM
I lost my item to a scam. Can I get it back?
We are unable to recover items lost to scams, as we have no ability to verify agreements or exchanges outside of the existing trade system. All in-game trad...
Sat, 23 Jan, 2021 at 9:08 AM
What are servers? What's the difference between the two servers, Trieste and Helion?
Each server is a completely independent copy of the game world. Characters, items, and cash cannot be moved between servers. Trieste is the original Dek...
Sat, 23 Jan, 2021 at 10:16 AM
I was unable to access my account for a few days. Can you refund/extend my temporary DShop items?
Unfortunately not. While issues sometimes arise that leave players unable to access their account, and any temporary bonuses their characters might posses, ...
Sat, 23 Jan, 2021 at 10:18 AM
My Holy Water duration is only 28 days, when it's supposed to last for 30!
There is a recurring issue where a newly applied Premium Holy Water of Almighty 30 Days only shows a duration of 28 days. This is only a display bug, and ou...
Sat, 23 Jan, 2021 at 10:21 AM
Can I trade items between Helion and Trieste?
No. Trieste is Dekaron's original server, and is part of a virtual economy that dates back more than ten years. Many players wanted the chance to build...
Tue, 26 Jan, 2021 at 5:04 AM