For purchases through the Papaya Play Charge Portal, any issues concerning Payments WRC need to be solved using our Billing Customer Support System:

1) Go to the Charge Portal and proceed to any of the Shop pages;

2) On the Shop page, select any of the currency amounts (as if you were going to make a new purchase):

3) On the new window click the bottom ‘Help’ button:

4) You can select one of the topics below to get quick answer of your question:

5) If you can’t find the answer you looking for from topics above, please select “Support Center”: