We may be able to assist you in recovering a lost account, provided you contact us as soon as possible.


Please contact support, and provide as much of the following information as you have available:


- Papapya Play username:

- Papaya Play email:

- Date of last successful login:

- In-game Character's Name & Level:

- IP Address (visit http://www.whatsmyip.org/ if you do not know):

- Your full name:

- Date of last successful purchase:

- OrderID of last successful purchase: